Cookie Policy

This policy was last updated on: 16 July 2019


What are cookies?

This site uses cookies. Cookies are small text files that are downloaded to your device when you visit a site and are sent back to the originating site on every subsequent visit or to another site that recognises that particular cookie. Cookies allow our site to recognise your device, preferences and help provide a better user experience. We suggest taking a look at the About Cookies site for more information on cookies. 

Technologies such as cookies, beacons, scripts and tags are used by PF Director and our third party partners. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies.


Cookies we use on the site

By using our site through any device, you agree that this cookie policy applies to that use in addition to any other policies that may also apply and that we can place the below types of cookies on your device:


Strictly necessary cookies: these cookies are essential as they enable you to move around our site and use its various features. 

Performance cookies: these cookies collect information about how you and other visitors use our site. For example, these cookies help us identify which pages are visited most often and if any error messages are received from the pages on our site. These cookies don’t identify who you are but assist us with improving how our site works. 

Functionality cookies: these cookies allow our site to remember your preferences and provide you with more enhanced personal features. For example, when you complete any forms on our site, you don’t have to re-enter your details when completing another form.

Customer interaction cookies: we use these cookies when using our live chat feature. These cookies help us maintain continuity of conversations and are stored within your browser for one week. 

Analytical cookies: these cookies track activity across the various pages of our website. We use third party cookies to provide us with this tracking information and the details of those cookies are set out below. 

Third party cookies: our website also allows third parties to download cookies to your device for the purposes of tracking user activity as you navigate our website. We use Google Analytics and Hotjar. These third party cookies are not under our control so you should check the websites and cookie policies of any third parties. We also partner with Google Adwords to either display advertising on our Website and to manage our advertising on other sites. Google Adwords uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other Websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt out of cookies here (or if located in the European Union, opt out here). Please note this does not opt you out of being served advertising. You will continue to receive generic ads. Our Website includes Social Media Features, such as the Facebook Like button, and Widgets, and the Share this button. These Features may collect your Internet Protocol address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.


Can I opt-out of cookies?

If you prefer to disable or restrict cookies on this site, the most effective way to do this is through the browser settings on each device you use to access the internet (and on each browser if you use more than one). Please be aware that some areas of our site may not function if your browser does not accept cookies. You can choose to allow cookies from specific websites by making them ‘trusted websites’ in your browser. We suggest consulting the Help section of your browser for information on how to make these changes.


Changes to this cookie policy

Please periodically review this cookie policy to ensure that you are aware of any changes as we may update this cookie policy at any time. You can find out when we last updated this cookie policy by checking the date at the top of this page. We will also clearly indicate any significant changes to this cookie policy on our home page.


Questions about this cookie policy

If you have any questions or comments in relation to this cookie policy, please contact us at email:


Got a question? Get in touch with our team today